100% Recyclable Paper Cups
100% Recyclable Paper Cups
SKU / Product Code | C00104 |
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Delivery
Order by 9pm next day delivery
for items with leadtime 'Next Working Day'
When will I get my delivery?
Each product has a delivery leadtime shown on product page and your shopping basket.
We will deliver your products according to the leadtime.
Yes, if you order items that are 'Next Working Day' before 9pm we will dispatch them the same day on a next-day service. This is Monday to Friday, unless Satuday is selected in checkout.
How much is delivery?
It's Free for orders over £100 ex vat for UK Mainland.
We don't charge you for next day delivery service. We only charge you a shipping fee if your order is below £100 ex vat.
Areas of Scotland & Island have additional lead time and cost, see checkout.
How will you deliver?
We will deliver to you by our own delivery van or via our partner DPD.
Have questions?
We are committed to helping you in the best possible way. You can ask directly for details or look for answers in the frequently asked questions.
RETURNS POLICY
Last updated July 01, 2023
Thank you for your pruchase. We hope you are happy with your purchase . However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hello@catering24.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the returns form provided, then mail your return to the following address:
Catering24
Attn:Returns
RMA#
Etiquette Park
Manners Avenue
Ilkeston, Derbyshire
DE7 8FU
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
The following items cannot be returned:
- Personal hygiene products
- Chef knives
- Bespoke products made for the customer including print
- Special order products with leadtimes showing 2-3 workings days or longer
- Samples
- Outer packaging or delivery material and wooden pallets used to deliver goods
- Festive themed products eg. crackers, christmas cups, christmas napkins and tableware
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- A 30% restocking fee will be charged for all returns.
- Sale items are FINAL SALE and connot be returned.
- Collection service is available at a cost of £12.50 ex vat up to 5 boxes, then 32.50 ex vat per box after for UK Mainland. Please speak to customer servuce for a quote for Highlands, Islands and remote areas.
- Goods that are missing or incorrect from delivery must be reported to Catering24 in writing within 7 days from purchase. When the items are received into our warehouse they will be checked whether they are incorrect. Once approved you will then be refunded for the collection fee and incorrect product only if in a resalable condition. If not in a resalable condition you will be charged for the incorrect product. If approved that the product that was sent was incorrect we will then send out the correct product.
- Goods that are damaged due to delivery must be reported to Catering24 within 24 hours with a photo of the damaged product and packaging. Once you have processed the return through the procedure above it will be collected and returned to our warehouse, when the items are received into our warehouse they will be checked for damage. Once aprroved you will then be refunded for the collection fee and sent a replacement.
- Faulty items sent back to us will undergo a manufacture inspection. It may also be necessary to send the item away to the manufacturer to confirm the fault. Once we have received your items back we will inform you how we need to proceed. Please note: items over 14 days old will not be able to be replaced or refunded.
- Certain goods cannot be returned for hygiene purposes.
- Any original delivery charge paid for goods returned will not be part of any refund.
QUESTIONS
If you have any questions concerning our returns policy, please contact us at:
01159444434
hello@catering24.co.uk
These 100% Recyclable Paper Cups come in 3 colours and are made from a material that makes these cups Recyclable & Commercially Compostable & Biodegradable.
Packed in cases of 400 (16oz) & 500 (8&12oz).
Suitable for hot drinks and cold, the double wall insulates the drink and protects the end-user from the heat.
The cups are leakproof, of course, and suitable for drinks up to boiling temperature such as tea.
Certified recyclable and proved according to EN13430 “Requirements for packaging recoverable by material recycling”.
Testing recycling paper cups has been proven to work through traditional paper recycling facilities and required no modifications to the paper recycling process.
Certified compostable & biodegradable and tested under the ASTM D5511-11 method which to pass the material must biodegrade by a minimum of 70% within 30 days. This material achieved 74.8% on day 28 and 94.01% on day 52 during testing.
Certified compostable & biodegradable and tested to ISO 14855-1 within 12 weeks and the soil remains met ISO 17088 standards for seed germination. The paper cup did not show any effect on the seedling emergence, seedling growth and passed the earthworm toxicity test which showed no effect on the earthworms.
Tested and Proven BPA Free